Miscellaneous Receivable Invoices

Step 1.Before we get started

A couple of notes on GR PayIt:

• Security. Rest assured that your payment information is encrypted when it's submitted and securely stored by a third party. These practices are PCI DSS compliant
• Goodbye processing fees. There are no processing fees when making payments for most City services.  A processing fee is assessed when paying property tax bills.

Step 2.Check if you’re in the right place

Follow these instructions to pay an invoice you received from us.  This includes the following types of invoices:

• Parcel related fees for City services
• Parcel related violations or fines
• False alarms for the Fire Department
• Non-sufficient funds (NSF) fees
• Judgments

Step 3.Find your invoice on BS&A Online

BS&A Online is a service that allows you to search for outstanding invoices.  We recommend our Search and Use BS&A guide as there’s a lot of helpful information.

Step 4.Gather your information

Make sure to have your invoice number, customer number, license ID, or email address.  You'll need one of these items to search for your invoice in GR PayIt.  Most of this information is printed on the invoice; however, a physical copy of the bill may not be necessary.

Step 5.Decide your payment method

You can pay online with credit/debit card (Visa, MasterCard, Discover, and American Express) or eCheck.  There are also options to mail your payment or pay in person at City Hall.

Step 6.Make your payment

Login to GR PayIt and use your existing account.  If you are new to GR PayIt, you can create an account or pay as a guest. You'll be asked to look up your invoice and begin the process of paying it. 

Pay it online

Step 7.Payment timeline

When you make a payment through GR PayIt, the payment goes through the following business day by noon. If you make a payment on a holiday, it'll be posted the following business day.

Check out the invoice payment options to decide which one works best for you.

Step 1.Check if you're in the right place

Follow these instructions to pay an invoice you received from us. This includes the following types of invoices:

• Parcel related fees for City services
• Parcel related violations
• Parcel related fines for the property
• Sidewalk inspections prior to 2012
• False alarms for the Fire Department
• Non sufficient funds (NSF) fees
• Judgments

Step 2.Find your invoice on BS&A Online

BS&A Online is a service that allows you to search for outstanding invoices. We recommend our Search and Use BS&A guide as there's lots of helpful information.

Step 3.Gather your information

You'll need to key in your invoice number. The system will ask for a 10 digit number. If your invoice number is only 8 digits, enter only those 8 digits.

Step 4.Prepare your payment

You can pay by phone with credit/debit card (Visa, MasterCard, and Discover). There are no added fees when paying by phone with a credit/debit card.

Step 5.Give us a call

We use a third party called ACI Payments, Inc. to take payments over the phone. Call 1-877-495-0333 and choose option #6 to make your payment. You'll get a confirmation number at the end of the call.

Step 1.Check if you're in the right place

Follow these instructions to pay an invoice you received from us. This includes the following types of invoices:

• Parcel related fees for City services
• Parcel related violations
• Parcel related fines for the property
• Sidewalk inspections prior to 2012
• False alarms for the Fire Department
• Non sufficient funds (NSF) fees
• Judgments

Step 2.Gather your information

Make sure to send your payment with your payment stub. Write the invoice or reference number on the check or money order.

Step 3.Prepare your payment

Make your check out to Grand Rapids City Treasurer. Keep in mind that it takes 5-7 business days for the US Postal Service to deliver mail to us. Make sure to mail your payment at least 5-7 business days before your payment is due. 

Step 4.Mail your payment

Mail your payment to the Grand Rapids City Treasurer at the address listed in the Contact Us section of this page. Keep in mind that you should never send cash in the mail. Write the invoice or reference number on your check memo.

Step 5.We'll process your payment

Keep in mind that it takes 5-7 business days for the US Postal Service to deliver mail to us. Make sure to mail your payment at least 5-7 business days before your payment is due. We'll process your payment as soon as possible.

Step 1.Check if you're in the right place

Follow these instructions to pay an invoice you received from us. This includes the following types of invoices:

• Parcel related fees for City services
• Parcel related violations
• Parcel related fines for the property
• Sidewalk inspections prior to 2012
• False alarms for the Fire Department
• Non sufficient funds (NSF) fees
• Judgments

Step 2.Locate your invoice

Make sure you bring your invoice with you to the Treasurer's office.

Step 3.Bring your payment

We accept cash, check, money order and credit/debit cards (Visa, MasterCard, Discover, and American Express) for in person payments. Be prepared to pay a 2.98% convenience fee if you pay with a credit/debit card.

Step 4.Park and pay at City Hall

Visit us between 8:00 AM - 5:00 PM Monday through Friday at City Hall. We're closed on weekends and holidays. We're located at the address listed in the Contact Us section of this page.

We'll validate 30 minutes of free parking in the Government Center Ramp while you make your payment. We'll give this to you at the counter. We don't validate for metered parking.

Step 5.Drop off your payment after hours

Pay when it's convenient for you and drop off your check or money order payment in the dropbox. We empty the dropbox at 8AM and process payments in 2 business days. If you drop off your payment after 8AM, we'll process it two business days after that. When we collect your payment from the dropbox, we mark it as paid as of the prior business day.

You can find the dropbox across the street from City Hall at 300 Ottawa Ave NW.

Ottawa is a one-way street heading south and the dropbox will be on your left, the east side of the street.