Report a Complaint About a Contractor

Review your options 

We currently don't use online forms for complaints about contractors. To file a complaint, you can:

• Visit us at the Development Center to file your complaint in person. We're located at the address listed in the Contact Us section
• Give us a call. Would you rather file a complaint over the phone? Call us at the number listed in the Contact Us section of this page

Keep in mind

If your complaint is about a residential builder or maintenance and alteration contractor it must be filed within 18 months of completion of the work, occupancy or purchase whichever occurs later.

A complaint may be filed about any other licensed party at any time.

Reporting criminal fraud

Do you suspect or know of a criminal fraud case? Make sure to file a complaint with the Grand Rapids Police Department. 

You can call the non-emergency number for the Police Department at (616) 456-3400.   

Unsure about suspected fraud and want more information? Contact the Michigan Bureau of Construction Codes' Enforcement Division at (517) 241-9202.

Review your options 

We currently don't use paper forms for complaints about contractors. To file a complaint, you can:

• Visit us at the Development Center to file your complaint in person. We're located at the address listed in the Contact Us section
• Give us a call. Would you rather file a complaint over the phone? Call us at the number listed in the Contact Us section of this page

Keep in mind

If your complaint is about a residential builder or maintenance and alteration contractor it must be filed within 18 months of completion of the work, occupancy or purchase whichever occurs later.

A complaint may be filed about any other licensed party at any time.

Reporting criminal fraud

Do you suspect or know of a criminal fraud case? Make sure to file a complaint with the Grand Rapids Police Department. 

You can call the non-emergency number for the Police Department at (616) 456-3400.   

Unsure about suspected fraud and want more information? Contact the Michigan Bureau of Construction Codes' Enforcement Division at (517) 241-9202.

Keep in mind

If your complaint is about a residential builder or maintenance and alteration contractor it must be filed within 18 months of completion of the work, occupancy or purchase whichever occurs later.

A complaint may be filed about any other licensed party at any time.

Reporting criminal fraud

Do you suspect or know of a criminal fraud case? Make sure to file a complaint with the Grand Rapids Police Department. 

You can call the non-emergency number for the Police Department at (616) 456-3400.   

Unsure about suspected fraud and want more information? Contact the Michigan Bureau of Construction Codes' Enforcement Division at (517) 241-9202.

Call us to file a complaint

You can find our number in the Contact Us section of this page. We'll gather all the information needed for you to file a complaint about a contractor over the phone.

Keep in mind

If your complaint is about a residential builder or maintenance and alteration contractor it must be filed within 18 months of completion of the work, occupancy or purchase whichever occurs later.

A complaint may be filed about any other licensed party at any time.

Reporting criminal fraud

Do you suspect or know of a criminal fraud case? Make sure to file a complaint with the Grand Rapids Police Department. 

You can call the non-emergency number for the Police Department at (616) 456-3400.   

Unsure about suspected fraud and want more information? Contact the Michigan Bureau of Construction Codes' Enforcement Division at (517) 241-9202.

Visit the Development Center

We currently don't use printed forms for complaints about contractors. Stop in to the Development Center to speak with a City employee and file a complaint in person. We're located at the address listed in the Contact Us section of this page.